Many companies handle their master data using Excel sheets, communicated via email or face-to-face. This could be a viable short-term solution, however, the only way to sustained and high quality master data is to implement well-defined processes. Only such processes can meet common requirements like duplicate examination, dual control, the determination of correctness and consistency, or the observation of company guidelines and standards. MDM Enterprise Workflow is a workflow management system that is developed specifically for master data. It provides users with the easiest change request forms possible which can then be filled in with users’ specialist knowledge. The intelligent forms react to entries and thus guide users throughout the entire process of data entry. Validation rules recognize flaws early and prevent creating incorrect master data or change requests. As a next step, the requests will be checked by the responsible authority. Nonetheless, it needs to be emphasized that the responsible validator is determined automatically based on the subject of request. For example, as a result of using this unique process, modifications to the credit limit will be sent automatically to the head of finance in case the maximum credit has been exceeded.
At the end of the process, when the data is being written to the corresponding ERP systems, MDM Enterprise Workflow safeguards that all affected systems are updated, nothing is forgotten, no transmission errors occur and only verified data is written to the system.
For occasions like audits or revisions, every single piece of information about master data changes in MDM Enterprise Workflow is available. This way, it is very easy to track down exactly who changed or verified which piece of information at what time.