After our insights into the topic of KPMG self assesments using questionnaires, we will now devote our next blog entries to a field that is critical for the success of the internal company surveys that we have described before.

Fast, automated and continuous communication is part of the essence of fully automated workflows. In order to ensure that activities run smoothly and productively, communication processes must be kept simple, understandable and short. This way, every employee knows at all times what to tell whom in the company. Operational loops and unnecessary duplications of workflows, which are economically disadvantageous, are thus avoided.

No automated communication without regular checks

Fast and automated communication creates challenges from a security perspective. In case of the manual workflow parts, for example, the process is paused for the time it is being processed and then continued again after the interaction. If an error occurs in the automatic system, it is hardly possible to correct it manually to prevent the consequences. This means that in automated workflows, the susceptibility and probability of errors must be kept extremely low and security measures must be applied holistically.

How the implementation can succeed by using the digital transformation

These low error rates can only be achieved if automatic checks for plausibility and compliance with specifications take place at many points in the workflow. The security measures must have a well thought-out architecture and include options for monitoring and reaction. With this, security and compliance go hand in hand. After all, compliance requirements must also be largely automated. This requires mechanisms with which the implementation of guidelines is either enforced or at least a control with the possibility of terminating the workflow in the event of compliance violations is given.

In the digital transformation, more critical data is transferred and processed across company boundaries. These are accessed via more and more systems and devices. This exponentially increases the possible points of attack as well as the risk of incorrect handling of data. This fact must also be taken into account when automating communication. We will inform you about this in more detail in the following blog entries. A new YouTube video on the subject is also waiting for you.

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